Frequently Asked Questions
Custom Art Pieces
If you have stamps of your own that you would like to include in a custom art piece we have you covered! We can include your stamps within one of our designs in accordance with your instructions or even use your own design idea.
This is a great option if you have stamps of particular sentimental value that you would like to turn into a display piece!
Just drop us a line via our Contact us page with the details of your request, and we will get in touch with you directly to make arrangements.
If you have an idea for a great stamp art design that you would like us to create for you please let us know. We can turn most pictures or business logos into a stencil that can be transformed into a unique piece of stamp art!
Just drop us a line via our contact us page with the details of your request and we will get in touch with you directly to discuss your design ideas.
Of course! Each of our pieces are custom made from scratch so if you would like to have one of our designs made using different color stamps then please enquire
via our contact us page.
Returns
All our art pieces are securely packaged to ensure they arrive safely to you. If however something unforeseen happens - don’t worry, we offer a full replacement guarantee.
Just let us know immediately via our Contact us page and we will be in touch to sort a replacement piece for you.
Shipping
The following shipping rates apply for international shipping of up to three art pieces:
- Australia: NZ$30.00
- South Pacific: NZ$40.00
- Asia: NZ$50.00
- North America, UK, Europe: NZ$60.00
- Rest of World: NZ$65.00
We can ship a larger number of pieces internationally by arrangement. Pricing is based on the final parcel size and weight. If you would like to enquire about the possibility of international shipping of multiple items please contact us directly and we will confirm shipping options with you.
Shipping times for available art pieces within NZ are generally between 5-7 days. We will e-mail you the parcel tracking details so you can track its progress.
NOTE - All of our art pieces are unique and made to order. As we only keep limited items in stock delivery may take a little longer if we have to create your piece from scratch! We will contact you directly on receiving your order to let you know an expected delivery date if this applies.
A flat rate shipping cost of $10 applies anywhere in NZ!
This rate also applies regardless of the number of pieces you purchase.
Availability
Of course! If the particular art piece you are interested in is currently sold out please drop us a line via our contact us page and let us know the piece you are interested in.
We will get busy making it and let you know when it should be available.